In this Privacy Policy, we will explain to our visitors and users all the ways and means by which we protect and process the data collected on our platform.
We take the protection of personal data collected and stored extremely seriously, and in this document, we will explain in detail how and why we collect it, and how you can request to remove, change or delete your data from our servers.
If you have any questions of any kind, you can contact our team directly through the contact tab.
This document was completed by Luiz Alexandre Solha, and adapted for use on this website.
1 – About the Origin of your Personal Data
Our website may collect some of your personal data for different purposes. To collect this data, we use the following technologies:
• Website: Within our website, you can fill out forms, send comments and questions, contact our team or register on our platform, and your data will be saved for later service.
• Messages and communications: When you communicate with our team, whether via WhatsApp, SMS, email or any other type of chat, some data may be saved for future reference and to facilitate communication with our customers and users.
• Offline: Some data may be collected offline, for example, at events and organizations, where we may collect your email or other data to maintain communication and provide necessary information that you need to be aware of.
• Third-party data: Sometimes, third parties may send some of your data to our company, such as data received through social media (such as Facebook, Google, Instagram, TikTok or other social networks), from the government or payment intermediaries.
2 – How and why we collect your data:
It is important that you, our user or visitor, know how and what personal data we collect and use when you visit our website. We would like to emphasize that we always try to collect as little data as possible for your greater security, however, some data is essential for us to be able to deliver the best possible service and even for the website to function, as described below:
• Marketing: When you fill out forms and register on the website, you may receive emails with promotions and news from the website. We may collect your name, email and telephone number.
• Website navigation: when you browse our website, we automatically collect data such as your IP address, browser type, pages accessed, time spent on each page and other information.
• Contact information: when you contact us, whether by email, phone or chat, we collect your contact information, such as your name, email, telephone number and the message you sent us.
• Service usage information: when you use our services, we collect data about your activities, such as the searches you perform, the videos you watch, the pages you visit and the purchases you make, and when you share with us photos, comments, suggestions, questions, answers, information, texts, files, graphics, videos or other materials, we collect the information you send us.
• Location information: when you use our services, we collect precise location data to provide the services you requested. For example, when you request a delivery service, we collect your address to send the delivery to the right location.
3 – About the use of Cookies
We use cookies on our website and applications to improve your browsing experience on our website. A cookie is a small text file that a website stores on your computer or mobile device when you visit the website.
Cookies allow us to recognize your browser and provide you with the best experience when browsing our website. In addition, cookies help us understand which sections of the website are most interesting to you and which content can be recommended to you.
You can block cookies in your browser at any time, or clear the cache to remove them.
It is important to highlight that we try to minimize the use of non-essential cookies, but we use those necessary to deliver a better service, as provided for in the legitimate interest in the LGPD. You can disable them in your browser at any time.
4 – With whom we share your personal data:
Service Providers: We share your personal data with our service providers who perform marketing, analytics, payments, email delivery, and other services for us. These service providers may only use your personal data to perform these services for us and as instructed by us.
Advertisers and Business Partners: We may also share your personal data with companies that serve us with advertising or business partners. However, we will only share your personal data as instructed by them.
Government Authorities and Other Parties: We may sometimes be required by law to release or disclose your data to government authorities or other parties as required by law. Or for other reasons, such as:
(i) To comply with a legal obligation;
(ii) To protect the rights, property, or safety of the Site;
(iii) To prevent actual or potential harm to property or the safety of persons;
(iv) As otherwise permitted by law.
5- About your Rights in relation to the Data collected
The purpose of this text is to clarify our users and visitors about their rights in relation to personal data.
According to the General Personal Data Protection Law (LGPD), every person has the right to information, transparency, freedom and autonomy in decision-making.
With regard to personal data, the person has the right to access, correction, deletion, portability, limitation of processing and opposition.
The person also has the right to refuse at any time that their personal data is used for marketing purposes and to receive commercial communications.
To exercise your rights, simply contact our team.
We clarify that personal data is treated confidentially and that we take any and all necessary security measures to guarantee data protection.
6 – About the security we apply in the processing of your data
Security is one of the fundamental pillars of our privacy policy.
All personal data that you provide to the website will be treated with total confidentiality and security, in accordance with the applicable legal standards.
To ensure the protection of your personal data, the website uses several security measures, such as:
• SSL (Secure Socket Layer) encryption;
• Firewalls;
• Use of strong passwords.
All personal information is stored on secure servers, protected against unauthorized access.
If you have any questions or concerns regarding the security of your personal data, please contact us.
7 – Request for modification, removal or change
We understand that you may occasionally wish to modify, remove or change your personal data.
If you wish to make a change, removal or modification, please contact us and we will do our best to accommodate your request. However, please bear in mind that in some cases we may not be able to accommodate your request, especially if it is necessary to comply with our legal or contractual obligations.
In addition, please remember that if you request the removal of your personal data from our database, this may affect the use of our website and services. If you are unable to make a change or modification, or if you wish to delete your personal data, please contact us so we can discuss other options by clicking on the contact tab.
We have provided below Service Channels so you can contact our data controller: Luiz Alexandre Solha.
Email: solha1970@gmail.com
Phone: 55 17 99161-5133
This Privacy and Security Policy shall be valid from September 1st, 2024, and shall remain valid indefinitely.